Soothe your upset stomach or elevate your cocktail game to a whole new level.

We want you to be completely satisfied with your Herb Nerd purchase. If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original saleable condition.

All orders are processed upon receipt. Actual shipping time is contingent upon availability of tea and credit card verification by chadotea.com. Orders placed on Monday through Thursday will be shipped no later than 24 hours of receipt. Orders placed on Friday will be shipped no later than the following Monday. All orders are shipped via UPS or US Priority Mail. All orders shipped to P.O. Box addresses can only be shipped via US Priority Mail and cannot be expedited. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone or e-mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order. Shipping charges are standard and dependant upon shipping method. Please note that shipping time is not the same as total delivery time. We need time to process and assemble your order before we actually ship it, choosing NEXT DAY AIR does not mean your order will be delivered the day after you place your order online.

All international orders are subject to higher shipping charges which will be assessed and charged separately.